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Colors | Pricing | Samples | Dimensions | Engraving | Imprinting | Packaging | Refills About These Product Details The following includes very detailed specifications and ordering info for those who need them. PLEASE DON'T PANIC!!! If you prefer not to read all of this, our knowledgeable product specialists will gladly walk you through the necessary information quickly and accurately. Please give us a call at 401-828-9582 (7:30am to 5pm EST Mon-Thurs and 8am-Noon Fri), fax us at 401-823-7460, or e-mail customerservice@garlandpen.com and we will be happy to take care of these details for you. Jazz colors: Electric Blue, Spicy Red, Vibrant Purple, Serious Green with Polished Golden Trim. Satin Chrome with Polished Chrome Trim. Color Variation: A quick note about product colors: The item colors displayed on our web site and in our product sample builder are shown to indicate the variety of selections that we offer. As a result of the browser and resolution limitations of the web, the actual color of the product will vary from the colors depicted on your screen. Set-up Charges: A set-up charge of $25.00 (G) will be billed on new and repeat orders. Engraving and imprinting options are separate set-ups. Quantity Discounts: Combined quantity discounts are available for pens within the Jazz series provided that minimums of 50-pieces per color are ordered. For example, you can order 100 Electric Blue and 100 Satin Chrome and 50 Vibrant Purple and take the 250-quantity price. If the imprint option is selected (available on the Satin Chrome only), the imprint copy must be the same on all of the units to receive the quantity discount. See Imprinting Details for information and pricing for change of ink color and PMS color-matches. Please note: Due to the differing set-up processes, imprint and engraving options may not be combined for quantity discounts. Combined quantity pricing with other Garland items and model numbers is not available. Orders under Catalog Minimum Quantities: Less than minimum not offered on this series. Speculative Samples and Samples for Approval: Production time for custom samples is generally 3-4 working days. A custom sample of items engraved from our Jazz Series will be made for $12.00 (x) plus the first quantity price of the item ordered. This sample charge includes one or two lines of engraving in one of our 9 standard fonts, with a maximum of 28 letters and spaces. Oxidation is recommended on the Satin Chrome Jazz and is offered at $.20 (G) additional per piece. If required, a one-time programming charge of $30.00 (G) for laser logo engraving will be billed at the time the sample is processed and will not be billed when the full order is run. Samples of Satin Chrome Jazz requesting a one-color imprint copy in one of our 12 standard ink colors will be charged a $20.00 (x) sample charge. A maximum of 3 sample units may be ordered at sample pricing. Engraving and imprint options may not be combined as one sample order. Random Samples: All Garland products may be purchased as random samples to provide you with a low cost option to evaluate the quality, styles, features, colors and customization techniques that are available for different items in our line. All random samples from our Jazz Series will ship with engraving in one of our nine standard fonts to demonstrate our customization capabilities. You may select the product color. Whenever possible, we will accommodate requests for random samples showing a laser logo copy, a specific engraving font, or a standard imprint ink color (on satin chrome only). Use end column pricing. Please note: random items are not returnable for credit. Pre-Production Sample Program: To ensure that clients are completely satisfied with the customized product that they are purchasing, we require that a pre-production product proof be processed on new orders for 250 units or more. Our free sample for approval program, combined with shipment of the custom proof within 3 working days, make this a perfect and inexpensive solution for always satisfying the needs of the ultimate consumer. Sample proofs must be approved in writing, and can be waived by signing the waiver forms supplied by Garland. Why take the chance of being disappointed when you can be assured of success with a custom product proof!! New Orders – Free Sample for Approval: When you place a new order for 250 units or more of any item in our line, we will provide a free custom sample for approval. The cost for the sample will be charged to you initially. A credit will then be issued if the sample is approved for production within 60 days from the date the sample is shipped. The rebate credit for our Jazz Series will include charges billed for: the price of one unit from the Jazz Series and the $12.00 (x) for engraved or 20.00 (x) for imprinted sample setup charge. Art charges, programming fees for laser logos and shipping charges are not included in this rebate. Please note: due to varying setup processes, we cannot provide this rebate credit unless you are running 250 units of a single item number or model in our line. Imprint and engraving options may not be combined to reach the 250-quantity break. Diameter and Length: Writing instruments in our Jazz Series are approximately 5 5/16” long (134.93mm). The black rubber grip is .482” (12.24mm) in diameter and is notched to conform comfortably to any size hand.
Engraving Area: The Jazz Series offers laser engraving on the cap of the pens. The engraving will be centered on the cap underneath the clip of the pen. The maximum area that can be engraved with one pass of the laser is 1 1/3” (35.05mm) long by 7/32” (5.60mm) high. Two lines of standard font engraving, or a laser logo, can be engraved in this laser window. Imprint Area: Satin Chrome Jazz only. Not available on other Jazz colors. Satin Chrome Jazz pens can be imprinted with the copy centered on the cap of the pen, underneath the clip. The maximum area that can be imprinted on the Satin Chrome Jazz is 2.0” (50.8mm) long by 3/8” (9.52mm) high. Please Note: This is a longer but much more limited imprint height than that is offered on our Photo Logo Founder’s Collection. The number of copy lines that can be included is restricted by this 3/8” height, and will depend on the point size of the typestyle(s) selected and the artwork submitted. See Imprint Details for additional information and examples. Engraving Appearance: Engraving copy will be centered on the cap underneath the clip. The engraving on the Electric Blue, Spicy Red, Vibrant Purple, and Serious Green Jazz pens will appear in golden to match the highlights. On the satin chrome Jazz, we recommend oxidation at an additional charge of $.20 (G) per piece for greater contrast and visibility. Standard Font Engraving: First, let’s start with simple and economical standard font engraving which is available for our Jazz writing instruments. Your first line is included when you choose one of our nine standard engraving fonts, and this single line of engraving can be either a repetitive message or individual names. There is no extra cost for personalization. So, yes, that means we can process an order and engrave a different name on each item. And it's free! A maximum of 28 characters and spaces can be engraved per line. Two lines of copy: If your entire order requires two identical lines of repetitive copy, the second line can also be included at no additional charge. To qualify as repeat copy, the same two lines of text must be engraved on all units within the order. If one line of text is repetitive, and the other line will vary within the order, a charge of $1.00 (G) per line, per piece will be incurred to process the second line of copy. The second line of copy will be centered directly beneath the first line of engraving. Third and fourth lines of copy: Not available on the Jazz Series. A maximum of two lines of standard font text can be engraved on our Jazz Series. Engraving on our Electric Blue, Spicy Red, Vibrant Purple, and Serious Green Jazz pens will appear in golden to match the highlights. On the Satin Chrome Jazz, we recommend oxidation at an additional charge of $.20 (G) per piece for greater contrast and visibility. Oxidation accentuates your copy on the matte grey surface and matches perfectly with the notched black grip of this pen! To avoid spelling errors and confusion with upper/lower case letters, we request that you submit a typewritten list of names or copy to be engraved. Keep in mind that lists typed in CAPS will be engraved in caps unless otherwise instructed. Our Nine Standard Engraving Fonts: Fonts and typestyles other than the nine presented below are considered custom, but may be run as a laser logo if artwork is submitted. Refer to Laser Logo Engraving for pricing and information. Please note: • One engraving style per line. • Two styles per order.
*These engraving styles are not recommended for copy in upper case, except for initials or very short words Laser Logo Engraving: For brand promotions or corporate awareness programs, the perfect solution is engraving your actual logo, image or a customized typestyle on the selected writing instrument. Laser logo engraving may be substituted for our free line of personalization or one/two lines of repetitive copy in one of our nine standard engraving fonts. (Typestyles or fonts other than our nine standard offerings are considered a laser logo.) There are no running charges for this substitution, just a one-time programming charge of $30.00 (G) the first time that each copy is run. Laser logo engraving is ideal for a message or copy that sizes well in an area 1 1/3” (35.05mm) long by 7/32” (5.60mm) high. Artwork Requirements for Laser Logo Engraving: All artwork for engraved laser logos on our metal items must be submitted in high-contrast black and white format. Faxed artwork is not acceptable. Also, artwork should not be sent "to size" since it will need to be blown-up prior to processing and will likely require significant touch-up and make-ready charges. Larger art provides better resolution for detailed engraving copy. We take your larger-sized art and reduce it to fit the available copy engraving area. Whether submitting black and white camera-ready artwork by mail, digitally or by e-mail, the size for optimum reproduction is 2” x 4”. We can accept both PC and Macintosh file formats. Artwork should be sent as EPS, TIFF or AI files to expedite your order and avoid possible artwork or make-ready charges. Other file formats may be acceptable; please call our customer service specialists with your file requirements prior to submission. Artwork may be e-mailed to: artwork@garlandpen.com. Please include your company name and state, your purchase order number, contact name, and phone number to avoid delays in your order. All other inquiries and questions should be addressed to customerservice@garlandpen.com. Imprinting Option—Satin Chrome Jazz only. Information here pertains to imprinting requirements and suggestions for our Satin Chrome Jazz Series only. Imprint is not available on the other colors in our Jazz Series. One-Color Imprint on Satin Chrome Jazz: There is a minimum run of 50 Satin Chrome Jazz pens per imprint copy and imprint color. You have two options for a one-color imprint copy. Either send us high contrast camera-ready black and white artwork or have Garland typeset your message. A set-up charge of $35.00 (G) will be billed for new and repeat orders. There are no per piece running charges for a one-color imprint in one of our 12 standard ink colors. Ink color can be changed for $20.00 (x) with a minimum of 100 units per ink color. For example, if you would like to have 100 of the Satin Chrome Jazz imprinted in navy blue, and 100 imprinted with the same copy or text in wine, one additional charge of $20.00 (x) will be incurred. Any change of copy must be submitted and priced as a separate order. Two-Color Imprint on Satin Chrome Jazz: Due to the additional processing, there is a minimum of 100 pieces per imprint copy and color for ordering a two-color imprint copy on Satin Chrome pens from our Jazz Series. Color-separated black and white artwork must be provided for a two-color imprint with custom logos, images or non-standard typestyles. A set-up charge of $50.00 (G) will be billed each time an order is run using that two-color imprint copy. The running charge for a two-color imprint copy is $.20 (G) per piece. Change of copy or ink color change is not available for two-color imprint orders. Any change of copy or ink color would need to be submitted and priced as a separate order. Standard Imprint Ink Colors for Satin Chrome Jazz: Ink colors available: Silver, Gold, White, Black, Bright Blue PMS 286, Bright Green PMS 3295, Red PMS 201, Purple PMS 2607, Navy Blue PMS 2786, Wine PMS 209, Dark Grey PMS 432, and Yellow PMS 108. The PMS numbers listed above are closest approximate PMS colors when printed on white. Since the caps of the Jazz Series are matte grey, the ink colors listed above will vary slightly from the listed PMS colors. "Close as possible" requests will be imprinted with one of the above standard ink colors. All other colors are considered a color match. Samples for approval are strongly recommended for your initial order especially when very close color matches are required. Actual imprint color may vary slightly from color chart, from exact color match request, or on repeat orders. Imprint Set-Up and Color Selection: There are several tips we'd like to share with you for imprint set-up. Your choice of ink color on the Satin Chrome Jazz will affect the appearance of your message. Choose your imprint color carefully so there is adequate contrast and a pleasing color combination. Of course, black and our other dark inks will stand out distinctly on the lighter satin chrome cap of the writing instrument. White, yellow and other very light imprint inks do not provide as much contrast to the grey shade of the cap, especially if the logo or text for the copy is very detailed and will therefore be small. Much of the success of the customization process has to do with the size and style of a font, logo or typestyle, the detail and quality of the artwork submitted, the color combinations and contrast, and most importantly—personal preference. So, how to proceed? Random samples can provide a starting point to check out standard ink colors on Satin Chrome Jazz pens. If your artwork, copy or your color combinations are not workable, our product specialists will contact you with suggestions. Custom samples are always very much recommended when you are not sure exactly what you want or how your artwork and copy will reproduce. Samples resolve issues before they become problems and permit the buyer to evaluate exactly what they will be receiving. Color Match for Imprinted Inks on Satin Chrome Jazz: The first time formulation of a custom colored ink requires a minimum order run of 250 units. Please provide PMS colors and we will match as close as possible. The minimum quantity for repeat orders using the same formulation is 50 pens. A mixing charge of $30.00 (G) is billed for both new and repeat orders. Samples are required the first time that a new custom color is run. The color match charge will be billed on your sample and waived for your order, provided that the sample for approval is approved within 60 days from date of shipment. Imprint Size and Imprint Typestyles for Satin Chrome Jazz: If black and white artwork is not available, Garland can typeset your message. It is important that you provide your desired message in typewritten form to avoid spelling and spacing errors. For the most pleasing imprint copy, we recommend combining no more than three typestyles. You can choose from the typestyles presented below, indicating point size for each line. Unless specifically requested, all lines of copy will be centered. Please keep in mind that the maximum imprint area on the Satin Chrome Jazz is 2” (50.8mm) long x 3/8”(9.52mm) high. This is a very different configuration from the 1 1/4” (31.75mm) long x 1” (25.4mm) high imprint area on our Founder’s Collection. Much longer lines of copy can be accommodated, but the height available for your copy or message is significantly less. Our 24 Standard Typestyles for Imprint (Not for engraving): Select from the following standard typestyles for your imprinted message. When ordering, please indicate your desired typestyle for each line of copy by using the numbers listed below. Actual typestyles are shown. The chart is available for reference only. Its purpose is to show the maximum number of characters (letters and spaces) that are available per inch of imprint for each of the typestyles offered. These typestyles are not offered for engraving on metal items.
Style #’s 2, 9, 10, 17, 19, 20 are not recommended for copy in CAPS except for initials or very short words. The more letters and spaces per line you request, the smaller the type will have to be to accommodate your message. Your imprint copy size is determined by the length of your longest line. For the best possible appearance of your promotional message on the barrel, split lines of copy wherever possible. Artwork Requirements for Imprinting: When you send us artwork for imprinting, please provide high-contrast black and white camera-ready art. Faxed artwork is not acceptable. Please do not e-mail or send artwork “to size” since we will reduce your art to fit the copy area. Larger art provides better resolution for detailed and small copy. Whether submitting artwork by mail, digitally or by e-mail, the size for optimum reproduction is 2” x 4”. We can accept both PC and Macintosh file formats. Artwork should be sent as EPS, TIFF or AI files to expedite your order and avoid possible artwork or make-ready charges. Other file formats may be acceptable; please call our customer service specialists with your file requirements prior to submission. Artwork may be e-mailed to: artwork@garlandpen.com. Please include your company name and state, your purchase order number, contact name, and phone number to avoid delays in your order. All other inquiries and questions should be addressed to: customerservice@garlandpen.com Standard Packaging for Pens: The #1400 fold box is standard packaging and available at no charge for all pens in the Jazz series. Additional packaging upgrades and options are offered, including presentation gift packets, and combination sets of Jazz pens and key tags from our Gift Gallery. See Packaging for additional information, options, and pricing. All Jazz pens are supplied with a medium point black refill. These ballpoint pens use a #1 Universal Refill (Cross-type), so replacement cartridges should be readily available at your local stores. You can also order directly from our service department. See Frequently Asked Questions or visit the Company Store for ordering information. Colors | Pricing | Samples | Dimensions | Engraving | Imprinting | Packaging | Refills |
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