Colors | Pricing | Samples | Dimensions | Photo Logo | Engraving | Packaging | Refills

About These Product Details

The following includes very detailed specifications and ordering info for those who need them. PLEASE DON'T PANIC!!! If you prefer not to read all of this, our knowledgeable product specialists will gladly walk you through the necessary information quickly and accurately. Please give us a call at 401-828-9582 (8:00am to 4:00pm EST Mon-Thurs and 8:00am-Noon Fri), fax us at 401-823-7460, or e-mail customerservice@garlandpen.com and we will be happy to take care of these details for you.

Product Colors

Stainless Steel: Not much to elaborate on here. Stainless is stainless is stainless. Durable and lasting, with a brushed finish and subtle contrast of the grey-etched engraving on the barrel.

Color Variation: A quick note about product colors: The item colors displayed on our web site and in our product sample builder are shown to indicate the variety of selections that we offer. As a result of the browser and resolution limitations of the web, the actual color of the product will vary from the colors depicted on your screen.

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Pricing Details

Set-up Charges: A set-up charge of $25.00 (G) will be billed on new and repeat orders for each item selected. However, if your order is for sets—pens & pencils—only 1 set-up charge will be billed, provided that all of the writing instruments have the same photo logo in the dome and the 24-piece minimum is met for both pens and pencils. Combinations of items with different highlights or combinations of slim and hefty are subject to the $25.00 (G) per item set-up charge.

Quantity Discounts: Combined quantity pricing discounts are offered on writing instruments from our USA-made Photo Logo Collections, provided that all items have the same photo logo in the dome and meet catalog minimum quantities per color and per series number. (Due to the photography process, the logos must also all be the same color.) For example, order 150 #490 series stainless steel hefty pens and 100 #40 series slim pens and use the 250-quantity price as long as all items have the same logo in the dome. Or order 250 pen and 250 pencils to be packaged as sets and take the 500-piece price for your writing instruments. You may even combine items from our Revere Collection with items from our other Photo Logo Collections, as long as all writing instruments have the same logo dome and meet minimum quantities per item number and color. Note: pens and pencils cannot be combined to meet the 24 piece minimum order. Set-up charges are additional except for sets, as detailed above.

Orders under Catalog Minimum Quantities: Occasionally you might need just a few extra writing instruments to solve a big problem. Less than minimum orders are accepted for all models in our USA-made Photo Logo Writing Instrument Collections. An additional charge of $25.00 (x) will be added for each item ordered that does not meet the stated catalog minimums per model number, per color and per photo logo. (Pens, pencils and rollerballs are separate items.) Charges for standard font engraving on less than minimum orders are: $1.00 (G) for the first line of text, $1.00 (G) for the second line, and $1.50 (G) per line for the third and fourth lines. Laser logo engraving is not offered on less than minimum orders.

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Sample Costs

Speculative Samples and Samples for Approval: Production time for custom samples is generally 3-4 working days. A custom sample of items from our Photo Logo Collections will be made from the colored artwork you submit for $12.00 (x) plus the first quantity price of the item ordered. This includes one or two lines of engraving in one of our 10 standard fonts. If required, the one-time programming charge of $30.00 (G) for laser logo engraving will be billed at the time the sample is processed and will not be billed when the full order is run. A maximum of 3 sample units may be ordered at sample pricing.

Random Samples: All Garland products may be purchased as random samples to provide you with a low cost option to evaluate the quality, styles, features, colors and customization techniques that are available for different items in our line. All random samples from our Revere Collection will ship with a photo logo and engraving (both chosen at our discretion) to demonstrate our customization capabilities. You may select the model number and refill type for items of interest. We can usually accommodate requests for random samples showing a specific engraving font or laser logo copy. Use end column pricing. Please note: random items are not returnable for credit.

Pre-Production Sample Program: To ensure that clients are completely satisfied with the customized product that they are purchasing, we require that a pre-production product proof be processed on new orders for 250 units or more. Our free sample for approval program, combined with shipment of the custom proof within 3 working days, make this a perfect and inexpensive solution for always satisfying the needs of the ultimate consumer. Sample proofs should be approved in writing, and can be waived by signing the waiver forms supplied by Garland. Why take the chance of being disappointed when you can be assured of success with a custom product proof!!

New Orders - Free Sample for Approval: When you place a new order for 250 units or more of any item in our line, we will provide a free custom sample for approval. The cost for the sample will be charged to you initially. A credit will then be issued if the sample is approved for production within 60 days from the date the sample is shipped. The rebate credit will include charges billed for: the price of one unit from our Photo Logo Collections and the $12.00 (x) spec sample setup charge. Art charges, programming fees for laser logos and shipping charges are not included in this rebate. Please note: due to varying setup processes, we cannot provide this rebate credit unless you are running 250 units of a single item number or model in our line.

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Product Dimensions

Diameter and Length: Writing instruments in our standard hefty series’ are approximately .363” (9.22mm) in diameter whereas items in the traditional slim series’ are .292” (7.42mm) in diameter. All writing instruments from our Photo Logo Collections are 5 1/4” long (133.35mm) and make great gifts when packaged as sets!

Photo Logo Area: Photo logos for our hefty series’ pens and pencils and rollerballs are .390” (9.90mm) in diameter. The logo tops for our slim pens and pencils are .312” (7.92mm) in diameter. Even though these dimensions appear to be quite small, most logos can be accommodated or cropped to fit within the circle. Many times, small words can either be eliminated from the logo dome or incorporated as engraving copy. Contact us for assistance if you are not sure that your logo is suitable for reproduction. In almost all instances, we can suggest an alternative solution. Also, the resin that is added to the dome provides a degree of magnification to the photo logo, making it appear larger and more brilliant.

Engraving Area: The Revere Collection offers laser engraving on the barrel of the writing instruments. The maximum area that can be engraved with one pass of the laser is 1 1/3” (35.05mm) long by 7/32” (5.60mm) high. Two lines of standard font engraving, or a laser logo, can be engraved in this laser window.

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Photo Logo Details

The signature of a USA-made Garland writing instrument is the flared top in which your logo or image is reproduced photographically and encased in clear epoxy resin at no charge. Your logo is visible each time the pen is taken in hand as a lasting reminder of your company, group or organization.

Full-Color Art: Due to our photography process, we need full-color artwork for the logo dome. Black and white or color-separated art cannot be used and will require art charges to make it ready for photography. Examples of good artwork are full color letterhead, business cards, brochures, decals, postcards and color photographs. Artwork must be clean, without eraser or staple marks. Please note that we cannot work from color slides or transparencies, reflective foil, metallic gold or silver. Metallic and fluorescent colors do not reproduce accurately in photography and should be avoided. For best reproduction, artwork should be at least 1” x 1” and no larger than 8”. Size requirements are different for digital art as explained below.

Be sure to indicate if only a portion of the art should be reproduced. The domes of writing instruments from our Photo Logo Collections are round, so look at your art and envision a circle around the logo or some part of your artwork.

Submission of Digital/Electronic Artwork: We accept both PC and Macintosh file formats for digital or electronic artwork. Artwork should be sent as EPS, TIFF or AI files to expedite your order and avoid possible artwork or make-ready charges. Since our software programs may read your PMS colors differently, you must provide us with the PMS colors that you are expecting to see in your photo logo reproduction. Digital and electronic photo dome art should be submitted at least 2” x 2” for maximum quality when reduced to size. The artwork may be e-mailed to: artwork@garlandpen.com. Please include your company name and address, your purchase order number, contact name and phone number to avoid delays in your order. All other inquiries and questions should be addressed to: customerservice@garlandpen.com.

In addition to EPS, TIFF and AI files, other file formats may be acceptable. Call our customer service specialists with your file requirements prior to sending artwork.

Color Variation in Photo Logos: As mentioned earlier, your logo for the dome is reproduced photographically. Please expect some slight variations in your logo color since the photographic system does not see all PMS colors as they appear. Some colors are easily replicated, whereas others are not. If your logo color(s) must match exactly, we encourage you to order a low-cost pre-production sample for approval. What looks great to one client might be unacceptable to another. Samples avoid any chance of disappointment in the reproduction of your logo on your writing instruments.

Free Art Services: Should you wish to have a simple black and white logo reproduced in one color to match the barrel colors of writing instruments from our Photo Logo Collections, you will not be assessed an art charge. Any part of the logo or artwork that is submitted in black will be changed to color. These matches will not be exact to PMS colors but will coordinate closely with our USA made writing instruments. If you would like white lettering on a blue background, your artwork must be submitted with white letters on a black background. To reverse the colors of your black & white artwork, see Art Services for charges.

Typesetting Text: We can typeset letters or numbers to be used as artwork for the photo logo tops for $10.00 (x). If the text is to be changed to one color to match our barrel colors, that color change will be done at no charge.

Art Services: If full-color art is not available, our art department can work with you to colorize your black and white art. Please submit black and white art with your color changes clearly noted. PMS colors may be requested, but please specify if you're using the PMS reference chart for coated or uncoated stock. If not specified, we will match color from the coated section of the PMS color guide. We will match your art as close as the photographic process permits. In addition to colorizing black and white artwork, we can also retouch colored artwork if necessary. Retouching, reverses and simple color changes will be done for a fee of $25.00 (G) per logo. Complex or multiple color changes will be done at a fee of $50.00 (G) per logo. We will notify you about any additional art charges before processing your order.

No Artwork Available? Logo Selections and Suggestions: Generic/Stock logos are offered when a custom image is not available for the photo dome top. These logos are appropriate for fundraisers, company outings, retail gifts, anniversaries, weddings, safety programs and commemorative occasions. For instance, the rose is perfect for pens ordered for Administrative Professionals Day. The dollar sign works well for many companies in the financial services field. Our Eagle/Flag logo, coupled with your unique barrel text or copy, remains a very popular selection for many companies and organizations. Please keep in mind that logos are also available in plain colors to coordinate with our barrel colors. Our customer service specialists are available to discuss programs and recommend appropriate logos and writing instrument styles. Check out some of our stock/generic suggestions or contact us for other ideas.

*These logos are also available at no additional charge in colors to match our Photo Logo writing instruments. Please specify if you want these logos matched to the barrel color selected for your order. Note: Each color of a logo is a separate run and must meet the series' minimum quantity per logo color. Combined quantity pricing is not available for logos run in different colors.

Stress/Mood Logos: A magical mood/stress top is another suggestion for fun events or when a company or organization's logo doesn't quite work in the flared top. The logo dome will respond to changes in temperature. For some, just writing with this pen will trigger a color change in the dome top. Others may have to position their finger or palm on the dome for a minute or two to trigger the color change.

And the colors?

When the top is:	You might be:
BLACK	Tense, Inhibited, or Overworked
REDDISH BROWN	Strained, Anxious
GOLDEN YELLOW	Unsettled, Restless
LIGHT to BRIGHT GREEN	Average Day, No Great Stress
BLUE GREEN	Emotionally Recharging, Somewhat Relaxed
BRIGHT BLUE	Tranquil, Calm, Free and Easy
VIOLET BLUE	In the Ultimate Mood-As Good as it Gets!!!

When you order mood tops, Garland provides information describing the color changes and their corresponding emotional descriptions. Mood "thank you" logos are also available at no charge. With this selection, a "thank you" appears in the dome when the color change is triggered. Simply specify stress/mood or stress/mood thank you as the logo requested on your order.

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Engraving Details

Engraving Appearance: Laser engraving on our Revere Collection appears as a grey etch on the stainless barrel and is therefore very subtle. We recommend a random sample or a sample for approval sample prior to production for those that are concerned or unfamiliar with the appearance of engraving on stainless steel. Stainless steel writing instruments make a long lasting statement with their durable finish and are offered at a an excellent price point. Our Revere writing instruments remain a great selling item, year after year!

Standard Font Engraving: First, let’s start with simple and economical standard font engraving which is available for our Revere Collection of writing instruments. Your first line is included when you choose one of our ten standard engraving fonts, and this single line of engraving can be either a repetitive message or individual names. There is no extra cost for personalization. So, yes, that means we can process an order and engrave a different name on each item. And it's free! (Catalog minimum order quantities must be met for each series.) A maximum of 28 characters and spaces can be engraved per line.

Two lines of copy: If your entire order requires two identical lines of repetitive copy, the second line can also be included at no additional charge. To qualify as repeat copy, the same two lines of text must be engraved on all units within the order. If one line of text is repetitive, and the other line will vary within the order, a charge of $1.00 (G) per line, per piece will be incurred to process the second line of copy. The second line of copy will be centered directly beneath the first line of engraving. Should you wish to have the second line of copy positioned on the opposite side of the barrel, additional handling is required to turn the barrel and reprocess through the laser. The charge for engraving a second line of text, either repetitive or varying, on the opposite side of the barrel, is $1.50 (G) per piece.

Third and fourth lines of copy: Available on the Revere Collection. Only two lines of copy can be engraved with one pass of the laser. Third and fourth lines require that we rotate the barrel and rerun each piece through the laser to engrave the additional copy. Therefore, processing charges for third or fourth lines are $1.50 (G) per line, per piece. Samples for approval are recommended for orders from our Photo Logo Collections requiring 3 or 4 lines of engraving. If all lines are very long, the engraving may appear crooked due to the taper of the barrel. This is especially true when some of the "square" styles (single line, double line block, broadway) are requested in all CAPS.

To avoid spelling errors and confusion with upper/lower case letters, we request that you submit a typewritten list of names or copy to be engraved. Keep in mind that lists typed in CAPS will be engraved in caps unless otherwise instructed. Also, all engraving is done at the time the order is placed and processed and before your writing instruments are assembled. Due to our production methods, items cannot be held for future engraving.

Our Ten Standard Engraving Fonts: Fonts and typestyles other than the ten presented below are considered custom, but may be run as a laser logo if artwork is submitted. Refer to Laser Logo Engraving for pricing and information.

Please note: • One engraving style per line. • Two styles per order.

Single Line
Script*
Double Line Block
Italic
Gothic*
Bodoni
Broadway
Park Avenue*
Roman
Swiss Block

*These engraving styles are not recommended for copy in upper case, except for initials or very short words.

Laser Logo Engraving: For brand promotions or corporate awareness programs, the perfect solution is engraving your actual logo, image or a customized typestyle on the selected writing instrument. Laser logo engraving may be substituted for our free line of personalization or one/two lines of repetitive copy in one of our ten standard engraving fonts. (Typestyles or fonts other than our ten standard offerings are considered a laser logo.) There are no running charges for this substitution, just a one-time programming charge of $30.00 (G) the first time that each copy is run. Laser logo engraving is ideal for a message or copy that sizes well in an area 1 1/3” (35.05mm) long by 7/32” (5.60mm) high.

The writing instruments in our USA-made Photo Logo Collections permit additional lines of copy in addition to the laser logo. Should you wish to add an extra line of copy, personalized or repetitive, in one of our ten standard engraving fonts, please add $1.50 (G) per line, per piece. We suggest that additional lines of standard engraving be placed on the opposite side of the barrel from the laser logo to avoid problems with alignment, sizing and centering. As always, samples are highly recommended to ensure that you receive exactly what you expect, especially when combining your artwork with our standard engraving.

Less than minimum orders are not available when laser logo engraving is requested.

Artwork Requirements for Laser Logo Engraving: All artwork for engraved laser logos on our metal items must be submitted in high-contrast black and white format. Faxed artwork is not acceptable. Also, artwork should not be sent "to size" since it will need to be blown-up prior to processing and will likely require significant touch-up and make-ready charges. Larger art provides better resolution for detailed barrel engraving. We take your larger-sized art and reduce it to fit the available copy engraving area. Whether submitting black and white camera-ready artwork by mail, digitally or by e-mail, the size for optimum reproduction is 2” x 4”.

We can accept both PC and Macintosh file formats. Artwork should be sent as EPS, TIFF or AI files to expedite your order and avoid possible artwork or make-ready charges. Other file formats may be acceptable; please call our customer service specialists with your file requirements prior to submission. Artwork may be e-mailed to: artwork@garlandpen.com. Please include your company name and state, your purchase order number, contact name, and phone number to avoid delays in your order. All other inquiries and questions should be addressed to: customerservice@garlandpen.com.

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Packaging Details

The #1400 fold box is supplied at no charge for individual twist pens or pencils. Additional packaging upgrades and options are offered, including presentation gift packets, gift boxes for sets, and our very distinctive glass tube packaging. Combination sets of our Photo Logo Collections and key tags from our Gift Gallery are also available. See Packaging for additional information, options, and pricing.

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Refills, Lead, Erasers

For twist pens, you can choose from black or blue ink in medium or fine point. If not specified medium point blue ink refills will be inserted in the pens. Our mechanical twist pencils use 7mm lead and include an eraser and several replacement leads underneath the cap. Our USA-made ballpoint pens use a #1 Universal Refill (Cross-type), so replacement cartridges should be readily available at your local stores. You can also order directly from our service department. See Frequently Asked Questions or visit the Company Store for ordering information.

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Colors | Pricing | Samples | Dimensions | Photo Logo | Engraving | Packaging | Refills